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FAQs

shopping & Shipping

Where do you ship, and when can I expect delivery?
We ship nationwide (U.S. only).

Orders are processed within 1–2 business days. After processing, delivery typically takes 7–9 business days, depending on your location, carrier routing, and seasonal volume.

Once your order ships, you’ll receive a tracking number so you can follow your package every step of the way.

Please note: shipping times are estimates and may vary due to carrier delays, holidays, or circumstances beyond our control.

Returns & Exchanges

Return & Exchange Conditions
To be eligible, items must be:

  • Unworn

  • Unwashed

  • Free of stains, odors, makeup, deodorant, or damage

  • In original condition with all tags attached

We cannot accept returns or exchanges for items that show signs of wear, washing, alteration, or damage. Garments that are returned in unsellable condition cannot be refunded, as we are unable to clean or resell worn items.

How to start a return or exchange

  1. Email info@47thapparel.com with your order number and request

  2. We’ll confirm eligibility and provide return instructions

  3. Once received and inspected, we’ll process your refund or ship your exchange

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Product Care

How should I care for my apparel?
To keep your apparel looking fresh and lasting longer:

  • Machine wash cold with like colors

  • Tumble dry low or hang dry

  • Do not iron directly on printed or embroidered areas

  • For beanies, spot clean when possible or wash on a gentle cycle

Following these care steps helps preserve fabric quality, fit, and design details.

Sizing

How do I know what size to buy?
Fit may vary slightly by product type, so we provide detailed size charts on every product page.

  • Tops (tees, hoodies, sweaters): Run true to size with a relaxed fit

  • Bottoms (sweatpants): Designed for comfort with a standard fit; refer to waist and inseam measurements

If you’re between sizes or unsure, feel free to reach out — we’re happy to help you choose the right fit.

Every design we put out reflects who we are and what we stand for: authenticity, care, and meaning. We don’t chase trends — we tell stories. That’s how we keep it real and timeless.

Chargebacks & Payment Disputes (Important)

Before filing a chargeback with your bank or payment provider, please contact us directly at info@47thapparel.com. Most issues can be resolved quickly through our support team.

By placing an order with 47th Apparel, you agree to the following:

  • Orders confirmed as delivered by the carrier are considered fulfilled

  • Tracking confirmation serves as proof of delivery

  • Chargebacks filed for delivered orders, sizing issues, or failure to follow our return process may be disputed with evidence including order confirmation, tracking data, and our posted policies

Unauthorized chargebacks or disputes that violate our stated policies may result in future order restrictions.

We’re always happy to help — just reach out first.

Still have questions?

Email us at info@47thapparel.com

call /Text (773) 234-5194

we’re always here to help.

Born in Back of the Yards, 47th Apparel reps hard work, deep roots, and real community.   We design streetwear with meaning — grounded in respect, purpose, and the soul of Chicago.   From the block to the city: you're part of this.

1(773)234-5194

info@47thApparel.com

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